Refund / Return Policy

Wenzeni

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@wenzeni.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Wenzeni is operated by Shenzhen Jinshu E-commerce Co., Ltd.

Company Name: Shenzhen Jinshu E-commerce Co., Ltd.

Address: Room 303, No. 19 Ailiang Road, Liang'antian Community, Pinghu Subdistrict, Longgang District, Shenzhen, Guangdong, China

Phone: +86 13842584196

Email: support@wenzeni.com