Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@wenzeni.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Wenzeni is operated by Shenzhen Jinshu E-commerce Co., Ltd.
Company Name: Shenzhen Jinshu E-commerce Co., Ltd.
Address: Room 303, No. 19 Ailiang Road, Liang'antian Community, Pinghu Subdistrict, Longgang District, Shenzhen, Guangdong, China
Phone: +86 13842584196
Email: support@wenzeni.com